{"id":653,"date":"2023-07-25T12:45:23","date_gmt":"2023-07-25T12:45:23","guid":{"rendered":"https:\/\/levfestival.com\/23-matadero\/faqs\/"},"modified":"2023-09-20T09:55:28","modified_gmt":"2023-09-20T09:55:28","slug":"faqs","status":"publish","type":"page","link":"https:\/\/levfestival.com\/23-matadero\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-lf9vdlhp-313ffed65335086cbb8e82c8f20bbcc8 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-653'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lf9siz53-de5618f136fdfe35739f3d3d4078ae04\">\n#top .av-special-heading.av-lf9siz53-de5618f136fdfe35739f3d3d4078ae04{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-lf9siz53-de5618f136fdfe35739f3d3d4078ae04 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lf9siz53-de5618f136fdfe35739f3d3d4078ae04 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-lf9siz53-de5618f136fdfe35739f3d3d4078ae04 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lf9siz53-de5618f136fdfe35739f3d3d4078ae04 av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-1  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >FAQs<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lf9t1y0i-c57d484d490b6f245ecbb118811153fe\">\n#top .hr.hr-invisible.av-lf9t1y0i-c57d484d490b6f245ecbb118811153fe{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-lf9t1y0i-c57d484d490b6f245ecbb118811153fe hr-invisible  avia-builder-el-2  el_after_av_heading  el_before_av_two_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column av-3sbymh-8b67811e2b7860760f47aeac83e5964f av_two_third  avia-builder-el-3  el_after_av_hr  el_before_av_one_third  first flex_column_div '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lf9vysle-30383e65a77a7e8e8a5323f6df88fd61\">\n#top .togglecontainer.av-lf9vysle-30383e65a77a7e8e8a5323f6df88fd61 p.toggler{\nfont-size:24px;\ncolor:#ffffff;\nbackground-color:#000000;\nborder-color:#0003e9;\n}\n#top .togglecontainer.av-lf9vysle-30383e65a77a7e8e8a5323f6df88fd61 p.toggler .toggle_icon{\ncolor:#0003e9;\nborder-color:#0003e9;\n}\n#top .togglecontainer.av-lf9vysle-30383e65a77a7e8e8a5323f6df88fd61 p.toggler .toggle_icon > span{\ncolor:#0003e9;\nborder-color:#0003e9;\n}\n#top .togglecontainer.av-lf9vysle-30383e65a77a7e8e8a5323f6df88fd61 .toggle_wrap .toggle_content{\nfont-size:19px;\ncolor:#ffffff;\nbackground-color:#000000;\nborder-color:#0003e9;\n}\n<\/style>\n<div  class='togglecontainer av-lf9vysle-30383e65a77a7e8e8a5323f6df88fd61 av-minimal-toggle  avia-builder-el-4  el_before_av_hr  avia-builder-el-first  faqs-acordeon toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" >\n<section class='av_toggle_section av-9uqq9-483fb056978193fdca1ca7dd58e6952c'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>Is there a full festival ticket for all the live shows?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">This year, as the number of concerts has increased and are being held in venues with different capacities, there is no full festival ticket that allows access to all of them. You can buy your tickets by session at this <\/span><a href=\"https:\/\/levfestival.com\/23-matadero\/en\/tickets\/\"><span style=\"font-weight: 400;\">link<\/span><\/a><span style=\"font-weight: 400;\">. Remember to check the times of each session to make sure they don&#8217;t overlap.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2mge8x-c6077a8a63d37d3978885eb8d2b68845'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>Where can I find the festival schedule?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The timetables for the complete programme of L.E.V. Matadero 2023 are available <a href=\"https:\/\/levfestival.com\/23-matadero\/en\/horarios\/\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2fm6tl-4cf0fd22a2b4368d89718c3e24e916fc'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>What should I do if I have a problem in the process of purchasing my tickets?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">For inquiries in relation to ticket sales, you can write to <\/span><a href=\"mailto:entradas@madrid-destino.com\"><span style=\"font-weight: 400;\">entradas@madrid-destino.com<\/span><\/a><span style=\"font-weight: 400;\"> or call the spectator service telephone number 91 318 47 00 at the following times: from Tuesday to Sunday from 10:30 am to 2:30 pm and from 4:30 pm to 8:30 pm.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-26oru1-153ab7d6bb8dd9b83e5b046b9843c771'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>Are tickets nominal?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">No, providing the attendee&#8217;s details at the time of ticket purchase is optional.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-26oru1-1-e8d383f58368711f5f8e50f690eecd0a'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>Can minors attend the live performances?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>These activities are recommended for those aged 16 and over. If you are 16 or 17 years old and want to attend the festival on your own, please write to <a href=\"mailto:educacion@mataderomadrid.org\">educacion@mataderomadrid.org<\/a> after purchasing your tickets.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-26oru1-1-a601b2306818f67056e2b91a7feba8cc'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>Are there free activities?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>In this edition of L.E.V. Matadero, we offer four activities with free access: the performance installation <a href=\"https:\/\/levfestival.com\/23-matadero\/en\/lev-madrid\/lawrence-malstaf\/\"><em>Shrink 01995<\/em><\/a> by Lawrence Malstaf, the interactive video installation <a href=\"https:\/\/levfestival.com\/23-matadero\/en\/lev-madrid\/naxs-corp-id0\/\"><em>ID0<\/em><\/a> by NAXS Corp, the audiovisual installation <a href=\"https:\/\/levfestival.com\/23-matadero\/en\/lev-madrid\/andy-thomas-visual-bird-sounds\/\"><em>Visual Bird Sounds<\/em><\/a> by Andy Thomas and the augmented reality experience <a href=\"https:\/\/levfestival.com\/23-matadero\/en\/lev-madrid\/lauren-moffatt-compost-ar\/\"><em>Compost AR<\/em><\/a> by Lauren Moffatt.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-26oru1-1-eb1656e32a2b1766f60f8da9b3e66251'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>Will it be possible to bring food or drinks into the venues where the activities take place?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>It is not permitted to bring food or drinks into the different venues that host the live performances and installations of the festival. All live sessions have a break of around 30 minutes during which you can visit the bars at Matadero Madrid: Cineteca Cantina and Caf\u00e9 Naves. You can check the timetable for these breaks <a href=\"https:\/\/levfestival.com\/23-matadero\/en\/horarios\/\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><br \/>\n<div  class='hr av-1u3hxl-a927eba45f18a32bd2810e7f1fb332b8 hr-default  avia-builder-el-5  el_after_av_toggle_container  el_before_av_textblock  line-blue'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1qf59t-6cc885bd5eacc6b6965e375704bdf32d\">\n#top .av_textblock_section.av-1qf59t-6cc885bd5eacc6b6965e375704bdf32d .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1qf59t-6cc885bd5eacc6b6965e375704bdf32d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock fin-faq av_inherit_color'  itemprop=\"text\" ><h3>MORE QUESTIONS?<\/h3>\n<p>Please write us to this email: <a href=\"mailto:info@levfestival.org\">info@levfestival.org<\/a>, or contact us through our social media, you can find the links at the bottom of this page.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ewfmh-68769c978148e1a30faac24e4ee522e8\">\n#top .hr.hr-invisible.av-ewfmh-68769c978148e1a30faac24e4ee522e8{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-ewfmh-68769c978148e1a30faac24e4ee522e8 hr-invisible  avia-builder-el-7  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div class='flex_column av-92k2h-eae77524995aaf225505614bc3e2da52 av_one_third  avia-builder-el-8  el_after_av_two_third  el_before_av_hr  flex_column_div '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lf9ud2ni-964f877cde38280a98c2c931adaadad2\">\n#top .hr.hr-invisible.av-lf9ud2ni-964f877cde38280a98c2c931adaadad2{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-lf9ud2ni-964f877cde38280a98c2c931adaadad2 hr-invisible  avia-builder-el-9  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-653","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - L.E.V. 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