{"id":781,"date":"2024-07-19T12:08:34","date_gmt":"2024-07-19T10:08:34","guid":{"rendered":"https:\/\/levfestival.com\/24-matadero\/faqs\/"},"modified":"2024-09-11T16:00:05","modified_gmt":"2024-09-11T14:00:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-5ri5o-499b0b62aa20fe8f3db4ceba444b0d09 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-781'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-51vpc-62ed82478858c8bb57ba7f9a2156ec8f\">\n#top .av-special-heading.av-51vpc-62ed82478858c8bb57ba7f9a2156ec8f{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-51vpc-62ed82478858c8bb57ba7f9a2156ec8f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-51vpc-62ed82478858c8bb57ba7f9a2156ec8f .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-51vpc-62ed82478858c8bb57ba7f9a2156ec8f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-51vpc-62ed82478858c8bb57ba7f9a2156ec8f av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-1  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >FAQs<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4ndv8-4bc83f951a5abd9b11ec7472e9e53b10\">\n#top .hr.hr-invisible.av-4ndv8-4bc83f951a5abd9b11ec7472e9e53b10{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-4ndv8-4bc83f951a5abd9b11ec7472e9e53b10 hr-invisible  avia-builder-el-2  el_after_av_heading  el_before_av_two_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column av-3xs3w-b3538323b2df67dc5c8e22ff0f4864ae av_two_third  avia-builder-el-3  el_after_av_hr  el_before_av_one_third  first flex_column_div '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m0l3k99l-19f6eeada694366cf7b820a059b7cf8c\">\n#top .togglecontainer.av-m0l3k99l-19f6eeada694366cf7b820a059b7cf8c p.toggler{\nfont-size:24px;\ncolor:#ffffff;\nbackground-color:#000000;\nborder-color:#daff00;\n}\n#top .togglecontainer.av-m0l3k99l-19f6eeada694366cf7b820a059b7cf8c p.toggler .toggle_icon{\ncolor:#daff00;\nborder-color:#daff00;\n}\n#top .togglecontainer.av-m0l3k99l-19f6eeada694366cf7b820a059b7cf8c p.toggler .toggle_icon > span{\ncolor:#daff00;\nborder-color:#daff00;\n}\n#top .togglecontainer.av-m0l3k99l-19f6eeada694366cf7b820a059b7cf8c .toggle_wrap .toggle_content{\nfont-size:19px;\ncolor:#ffffff;\nbackground-color:#000000;\nborder-color:#daff00;\n}\n<\/style>\n<div  class='togglecontainer av-m0l3k99l-19f6eeada694366cf7b820a059b7cf8c av-minimal-toggle  avia-builder-el-4  el_before_av_hr  avia-builder-el-first  faqs-acordeon toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" >\n<section class='av_toggle_section av-m0l38365-10-8b39d4783d0f327d106d749e8b0eabe3'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>Is there a full ticket that grants access to all activities?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Due to the different formats and capacities of the venues that host the activities of the festival, there is not a ticket that grants access to all of them. You can find the tickets available at <a href=\"https:\/\/levfestival.com\/24-matadero\/en\/tickets\/\">this link<\/a>. Remember to carefully check the schedules and activities included in each one before purchasing.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m0l36dh0-4025aab9996dd31bffda99ae0c80c163'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>Is there a ticket that grants access to all virtual reality activities in the VORTEX section?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>No. This year, L.E.V. Matadero is focusing on long-duration virtual reality pieces and interactive group experiences. As such, and because more time is needed to enjoy each of them, three different pieces have been scheduled, with tickets sold separately. You can purchase them at <a href=\"https:\/\/levfestival.com\/24-matadero\/en\/tickets\/\">this link<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m0l36wup-d4c6bcf64933976d8f3ee6c3145acddd'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>Where can I find the festival schedule?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Following this <a href=\"https:\/\/levfestival.com\/24-matadero\/en\/timetable\/\">link<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m0l38365-4c9fbe2ee56979c8c2ee2b5370906965'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>What should I do if I have a problem in the process of purchasing my tickets?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>For inquiries in relation to ticket sales, you can write to <a href=\"mailto:entradas@madrid-destino.com\">entradas@madrid-destino.com<\/a> or call the spectator service telephone number 91 318 47 00 at the following times: from Tuesday to Sunday from 10:30 am to 2:30 pm and from 4:30 pm to 8:30 pm.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m0l38365-13-eeb62c53c5e5b1ef39b20d290a857887'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>Are tickets nominal?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>No, providing the attendee&#8217;s details at the time of ticket purchase is optional.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m0l38365-12-3cb745f2b525cd68d0a9aed1080de394'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>Can minors attend the live performances?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>These activities are recommended for those aged 16 and over. If you are 16 or 17 years old and want to attend the festival on your own, please write to <a href=\"mailto:educacion@mataderomadrid.org\">educacion@mataderomadrid.org<\/a> after purchasing your tickets with the email subject \u201cEntrada menores de edad LEV Matadero.\u201d<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m0l38365-11-7626ec140e88b3a159f9cb16d6eeb51f'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>Are there free activities?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, this edition of L.E.V. Matadero includes a long list of free activities: four audiovisual installations, an augmented reality experience, an exhibition of Taiwanese digital art, a series of talks with artists, and a 3D avatar creation hackathon. The latter requires prior registration at <a href=\"https:\/\/levfestival.com\/24-matadero\/en\/avatar-vr-sculpting-by-metarick\/\">this link<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m0l38365-10-58dcc0bf4f69267cb997ed002be50e9d'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler   av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>Will food and drinks be allowed in the venues where the activities take place?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Bringing food or drinks into the different venues hosting the L.E.V. Matadero program is not allowed. If you want to have a drink or something to eat between activities, you can go to one of the two bars you\u2019ll find at Matadero Madrid: the Cantina of Cineteca and the Caf\u00e9 Naves.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><br \/>\n<div  class='hr av-3hhj8-5c84fd9f2037c1b2d779520ba29e1a55 hr-default  avia-builder-el-5  el_after_av_toggle_container  el_before_av_textblock  line-blue'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2n5hc-2e5ea7933d6298b2472672e9e01ca697\">\n#top .av_textblock_section.av-2n5hc-2e5ea7933d6298b2472672e9e01ca697 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-2n5hc-2e5ea7933d6298b2472672e9e01ca697'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock fin-faq av_inherit_color'  itemprop=\"text\" ><h3>MORE QUESTIONS?<\/h3>\n<p>Please write us to this email: <a href=\"mailto:info@levfestival.org\">info@levfestival.org<\/a>, or contact us through our social media, you can find the links at the bottom of this page.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xy2o-540a35289f4bbfcdd09e1a663348928b\">\n#top .hr.hr-invisible.av-1xy2o-540a35289f4bbfcdd09e1a663348928b{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1xy2o-540a35289f4bbfcdd09e1a663348928b hr-invisible  avia-builder-el-7  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div class='flex_column av-1huis-f2e6c84459549697710fc0c3d7b7149c av_one_third  avia-builder-el-8  el_after_av_two_third  el_before_av_hr  flex_column_div '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11fe8-da3bb22b422755add6432cbc1b523772\">\n#top .hr.hr-invisible.av-11fe8-da3bb22b422755add6432cbc1b523772{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-11fe8-da3bb22b422755add6432cbc1b523772 hr-invisible  avia-builder-el-9  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-781","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - L.E.V. Matadero 2024<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - L.E.V. Matadero 2024\" \/>\n<meta property=\"og:url\" content=\"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"L.E.V. Matadero 2024\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-11T14:00:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/\",\"url\":\"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/\",\"name\":\"FAQs - L.E.V. Matadero 2024\",\"isPartOf\":{\"@id\":\"https:\/\/levfestival.com\/24-matadero\/#website\"},\"datePublished\":\"2024-07-19T10:08:34+00:00\",\"dateModified\":\"2024-09-11T14:00:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/levfestival.com\/24-matadero\/en\/home\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/levfestival.com\/24-matadero\/#website\",\"url\":\"https:\/\/levfestival.com\/24-matadero\/\",\"name\":\"L.E.V. Matadero 2024\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/levfestival.com\/24-matadero\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs - L.E.V. Matadero 2024","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"FAQs - L.E.V. Matadero 2024","og_url":"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/","og_site_name":"L.E.V. Matadero 2024","article_modified_time":"2024-09-11T14:00:05+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/","url":"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/","name":"FAQs - L.E.V. Matadero 2024","isPartOf":{"@id":"https:\/\/levfestival.com\/24-matadero\/#website"},"datePublished":"2024-07-19T10:08:34+00:00","dateModified":"2024-09-11T14:00:05+00:00","breadcrumb":{"@id":"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/levfestival.com\/24-matadero\/en\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/levfestival.com\/24-matadero\/en\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/levfestival.com\/24-matadero\/en\/home\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/levfestival.com\/24-matadero\/#website","url":"https:\/\/levfestival.com\/24-matadero\/","name":"L.E.V. Matadero 2024","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/levfestival.com\/24-matadero\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/pages\/781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/comments?post=781"}],"version-history":[{"count":5,"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/pages\/781\/revisions"}],"predecessor-version":[{"id":860,"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/pages\/781\/revisions\/860"}],"wp:attachment":[{"href":"https:\/\/levfestival.com\/24-matadero\/en\/wp-json\/wp\/v2\/media?parent=781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}